This Cookie Policy explains how TUOGA uses cookies and similar technologies on www.tuoga.com. Read it together with our Privacy Policy.

1. What are cookies?

Cookies are small files stored on or accessed from a device. Similar technologies include pixels, tags, local storage, and software development tools. They can operate the cart and checkout, remember choices, prevent fraud, measure performance, and support advertising.

2. Categories we may use

  • Strictly necessary — security, consent records, network management, cart, checkout, login, payment flow, fraud prevention, and requested services.
  • Preferences — language, region, display, and remembered settings.
  • Analytics — visits, traffic sources, navigation, errors, fulfillment-page usage, and performance.
  • Advertising — campaign measurement, audience creation, frequency control, or personalized advertising where legally permitted.
  • Embedded or social content — functions supplied by another provider, which may process data under its own notice.

3. Consent and legal choices

Where GDPR, UK GDPR, ePrivacy, or similar rules apply, TUOGA uses non-essential cookies only after valid consent. Essential cookies do not require consent where they are strictly necessary for a service you requested. Where U.S. state privacy laws apply, certain analytics or advertising may be treated as sale, sharing, or targeted advertising and may be subject to opt-out rights.

4. Manage or withdraw your choice

Use the Cookie Settings link in the website footer or consent banner to accept, reject, or change non-essential categories. Rejecting non-essential cookies must be as easy as accepting them where required. Withdrawing consent does not affect processing that was lawful before withdrawal. Browser controls can also delete or block cookies, but blocking essential technologies may prevent cart, checkout, login, fraud prevention, or privacy settings from working.

5. First- and third-party technologies

First-party cookies are set through TUOGA’s domain. Third-party technologies may be operated by service providers supporting payments, security, analytics, advertising, embedded content, or other site functions. We do not promise that information is never disclosed to third parties; instead, we limit disclosure to lawful purposes and describe it transparently in the Privacy Policy.

6. Duration and live inventory

Session cookies usually expire when the browser closes. Persistent cookies remain until expiration or deletion. The live Cookie Settings panel should identify the current categories and, where required, cookie names, providers, purposes, and durations.

7. Changes and contact

We may update this policy when technology, providers, or law changes. We will post the revised version and effective date.

Email: support@tuoga.com | Phone: +1 (781) 728-5888 | Mailing address: 30 N Gould St, Ste N, Sheridan, WY 82801, USA

LAUNCH CHECK — Scan the production website after all plugins, payment gateways, analytics, pixels, embeds, and consent tools are active. Configure prior blocking, Accept All, Reject All, granular choices, withdrawal, consent records, and applicable browser preference signals. The live inventory must match actual technologies.

Launch Readiness Checklist

  • ☐ Display only genuine payment-provider or security marks that TUOGA is authorized to use; link them to accurate information where appropriate.
  • ☐ Verify that 1–3 business-day processing, tracking within 48 hours after dispatch, and 7–15 business-day standard transit are supported by every active fulfillment partner.
  • ☐ Choose and configure the customs model for every destination: DDP (duties/taxes included) or DAP/DDU (recipient pays). Do not publish conflicting promises.
  • ☐ Set and publish the exact free-shipping threshold, below-threshold fee, currency, exclusions, and destinations; make cart and checkout match.
  • ☐ Confirm the legal business name used by TUOGA and add it where required on invoices, checkout, and policies.
  • ☐ Verify that support@tuoga.com is monitored and +1 (781) 728-5888 is active with published availability.
  • ☐ Confirm whether 30 N Gould St, Ste N, Sheridan, WY 82801 is a mailing address, registered-agent address, or operational office; describe it accurately.
  • ☐ Confirm all product categories, safety warnings, warranties, age restrictions, regulated goods, and return exceptions.
  • ☐ Test guest and registered checkout, payment failure, order email, shipping confirmation, tracking, cancellation, return, and refund workflows.
  • ☐ Verify the 1–3 business-day processing and 3–8 business-day U.S. transit commitments with fulfillment partners.
  • ☐ Publish the real return destination through support instructions; do not invite returns to the Wyoming address unless it receives them.
  • ☐ Inventory all data processors, plugins, pixels, cookies, payment providers, couriers, email tools, chat tools, and cross-border transfers.
  • ☐ Configure a consent platform, Cookie Settings link, marketing unsubscribe, privacy-request intake, and legally required opt-out signals.
  • ☐ Review California and other U.S. state privacy applicability, EEA/UK GDPR and cookie rules, and international consumer withdrawal/guarantee rights.
  • ☐ Keep all checkout, shipping, return, FAQ, and policy promises consistent and dated. Assign an owner to review them at least quarterly.
  • ☐ Obtain legal review before selling broadly, especially internationally or in regulated product categories.

Reference points used in drafting

The drafting approach reflects commonly recognized consumer-transparency principles, including timely shipping promises and delay options, clear return disclosures, location-dependent privacy rights, consent-aware cookie practices, and mandatory consumer rights. Official resources for final legal review: